LuXx Labs Terms and Conditions

AGREEMENT TO TERMS

By accessing or using the myluxurylabs.com website (the “Website”), or purchasing any LuXx Labs (“LuXx Labs,” “we,” “our,” or “us”) products, you (the “Customer,” “you,” or “your”) affirm that you are at least 21 years of age and agree to be bound by these Terms and Conditions of Service (the “Terms”) in their entirety. By purchasing or using any product from the Website, you acknowledge that you have read, understood, and accepted the following Research Use and Compliance Disclaimer.

ACCESS DISCLAIMER AND ACCEPTANCE

Research Use and Compliance Disclaimer

Before accessing, using, and purchasing from the Website, all users must review, acknowledge, and agree to the following terms:

The products available on the Website are intended for laboratory research purposes only, and are not for human or animal consumption.
The products available on the Website are not intended to diagnose, treat, cure, or prevent any disease.
The products available on the Website should not be used as a food, drug, cosmetic, or for other household use.
By accessing the Website, you acknowledge that it is your sole responsibility to ensure compliance with all applicable laws and regulations within your jurisdiction.
No information on the Website should be interpreted or construed as medical advice or guidance.

By continuing to access the Website, you confirm that you:

Have read and understood the above Research Use and Compliance Disclaimer.
Are at least 21 years of age.
Are a qualified researcher.
Agree that your access to the Website constitutes your acceptance of and consent to be bound by these full Terms.

If you do not agree to these Terms, then you must exit the Website. Access to the Website is not permitted without your acceptance to these Terms.

PRODUCT PURPOSE

All products sold by LuXx Labs are intended for laboratory research purposes only, and are not for human or animal consumption. The products are not intended to diagnose, treat, cure, or prevent any disease. The products should not be used as a food, drug, cosmetic, or for other household use.

CUSTOMER REPRESENTATIONS AND WARRANTIES

By purchasing from LuXx Labs, you represent and warrant that:

You are at least 21 years of age.
You are a qualified researcher or operate within a controlled laboratory environment.
You understand the health and safety hazards associated with handling laboratory chemicals and compounds.
You have the necessary knowledge, training, equipment, and facilities to safely handle these materials.
You will comply with all applicable local, state, federal, and international laws regarding the purchase, possession, and use of research materials.
You understand that certain compounds may not be listed on the Toxic Substances Control Act (TSCA) inventory, and you accept full responsibility for verifying compliance for your intended use.

LuXx Labs reserves the right to deny access to the Website and sales of products to any underage or unqualified individuals.

FDA AND LEGAL DISCLAIMER

The statements and information provided on the Website have not been evaluated by the U.S. Food and Drug Administration (FDA). Products sold by LuXx Labs or on the Website are not intended to diagnose, treat, cure, or prevent any disease; and no information on the Website should be construed as medical advice. LuXx Labs is a research-use-only (RUO) chemical supplier and not a compounding pharmacy, medical provider, or outsourcing facility under Sections 503A or 503B of the Federal Food, Drug, and Cosmetic Act. All products are labeled and marketed for research use only.

BLACKLIST - ZERO - TOLERANCE - POLICY

Any communication by the Customer which leads us to believe that the Customer will use or intends to use our products in a manner other than that for which they are intended will result in a “Refusal to Sell” alert or a “Blacklist” email being sent to the Customer. This means the Customer will no longer be able to make purchases on the Website. All collected information will be added to our internal “Banned” database, which every order is checked against. If the Customer receives a ban, it is permanent. LuXx Labs will not, under any circumstances, tolerate the misuse of the Website or the products sold on the Website.
The following Prohibited Uses will not be tolerated and will land you on our Blacklist, which, as mentioned, is a lifetime ban. The products shall NOT be used for:

Human or animal consumption;
Diagnostic, therapeutic, or clinical applications;
Compounding under Sections 503A or 503B of the Federal Food, Drug, and Cosmetic Act;
Performance enhancement or aesthetic purposes;
Any consumer, agricultural, or commercial applications; or
Educational demonstrations involving human or animal subjects.

Please note that the foregoing list is not exhaustive, and LuXx Labs reserves the right to suspend or terminate the Customer’s account at any time, with or without notice, if the Customer violates these Terms or if we believe the Customer has violated or intends to violate these Terms.

NO GUIDANCE; AFFILIATION

LuXx Labs assumes that the Customer is familiar with the products being purchased, and does not provide any type of guidelines or suggestions regarding use of the products. If a Customer asks us for such information, then the Customer will be answered with a “Refusal to Provide Guidelines” email. The Customer acknowledges that any request for usage guidelines may be considered evidence of lack of qualification and may result in order cancellation and/or account termination.

The Customer represents and warrants that the Customer is affiliated with a laboratory, institution, university, or other research-based facility which is purchasing and using the products sold by LuXx Labs for research purposes only. LuXx Labs reserves the right to perform due diligence screening upon receiving an order, and LuXx Labs, in its sole and absolute discretion, may require verification of affiliation prior to order fulfillment. The Customer agrees to provide such verification within five (5) business days of request. Failure to provide verification within this timeframe shall result in automatic order cancellation without refund of any deposits or fees paid.

USE OF THE WEBSITE

Unless otherwise specified, the Customer’s use of the Website is governed by these Terms. In using the Website, the Customer is prohibited from modifying, distributing, transmitting, reproducing, publishing, licensing, transferring, or selling any information, products, or services obtained or viewed on the Website. The Customer may, however, display, download, or print hard copies of any material contained on the Website for the Customer’s own internal, non-commercial research use, as long as the Customer does not modify the content or delete any copyright, trademark, or other proprietary notice. Any other use of the information contained on the Website is prohibited without our express prior written consent. Unauthorized use may result in immediate account termination and legal action.

MODIFICATIONS OF THE WEBSITE

AVAILABILITY OF THE WEBSITE

We do not guarantee, represent, or warrant that the Customer’s use of the Website will be uninterrupted, timely, secure, or error-free. From time to time we may remove the Website for indefinite periods of time without notice to the Customer. The Customer’s use of, or inability to use, the Website is at the Customer’s sole risk. The Website and all products offered for sale through the Website are (except as expressly stated by us) provided “AS IS” and “AS AVAILABLE” for the Customer’s use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

ORDERS, PRICING, PAYMENT

The Customer agrees to provide current, complete, and accurate purchase information, including payment and contact information, for all purchases made on the Website. We reserve the right to refuse or cancel any order at our sole discretion, including after payment has been received. In the event of order cancellation, our sole obligation shall be to refund the purchase price paid, and we shall have no liability for any consequential, incidental, or indirect damages.

Order Acceptance

Prices on the Website are invitations to conduct business, not binding offers

All customers must be 21 years of age to place an order or make a purchase

The Customer’s purchase order constitutes an offer

A contract is formed only upon our written confirmation of acceptance of the Customer’s order, which may be provided via email or through the Website

We expressly reject any conflicting or additional terms in the Customer’s purchase orders, invoices, or other documents, and any such terms shall be void and of no effect. These Terms constitute the entire agreement between the parties and may only be modified by a written amendment signed by an authorized representative of LuXx Labs.

pricing and Taxes

All prices are in USD, unless otherwise specified

Prices exclude taxes, duties, and shipping charges

Prices are subject to change without notice

The Customer is responsible for all applicable taxes

payment Methods

We accept:

payment Terms

ALL SALES ARE FINAL

Orders are non-cancellable once payment is processed

We do not accept refunds, except on products with verified manufacturing defects

Late payments accrue interest at the rate of 1.5% per month (18% per annum) or the maximum rate permitted by applicable law, whichever is lower

chargeback Policy

If the Customer initiates a chargeback without first contacting shop@myluxurylabs.com in writing and allowing LuXx Labs thirty (30) business days to investigate and attempt to resolve the dispute in good faith, the Customer agrees that such action may be considered a material breach of these Terms, and LuXx Labs reserves the right to pursue the following remedies:

Immediate account termination

Collections proceedings, including attorneys’ fees

A $2,500 liquidated damages fee

Reporting to regulatory authorities